Terms of service

 

Agreement to Terms

This website is operated by The Collective. Throughout the site, the terms “we”, “us” and “our” refer to The Collective. By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms, conditions, and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Online Store & Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. You may not use our e-bikes, accessories, or other products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and motor vehicle laws).

Modifications to Prices and Services

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of any product, accessory, or service booking. We make every effort to display as accurately as possible the colors and images of our products that appear at the store.

 

Service Appointments & Bookings

Our store offers scheduling abilities for customers to make appointments with our service department. By booking a service appointment, you agree to provide accurate information and to arrive at our Costa Mesa facility at the scheduled time. We reserve the right to reschedule, cancel, or refuse service appointments at our discretion due to parts availability, capacity limits, or scheduling conflicts, and will make reasonable efforts to notify you in advance.

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms, the website, or the purchase of products shall be handled exclusively in the state or federal courts located in or serving Costa Mesa, California.